Jackpot City

Jackpot City Overview

Jackpot City Casino is one of the most established online casino brands in the world, founded in 1998 and continuously operating for over 25 years. The casino is owned by Baytree Group (formerly Digimedia), the same operator behind Spin Casino and Ruby Fortune - all of which run on Microgaming's software platform. Jackpot City's longevity in a competitive market reflects consistent reliability in game quality, payment processing, and customer service.

The casino holds an MGA (Malta Gaming Authority) licence and carries eCOGRA Safe and Fair certification, one of the most trusted third-party quality marks in online gambling. Jackpot City is particularly well-known for its extensive Microgaming slot library, progressive jackpot network including Mega Moolah, and loyalty rewards programme.

In 2026, Jackpot City continues to attract new players with a competitive welcome package and an expanding live casino section, while retaining long-term players through its Loyalty Points programme and consistent game catalogue updates.

Licensing and Safety

Jackpot City holds an MGA licence and eCOGRA Safe and Fair certification. eCOGRA certification is awarded to operators who meet strict standards for fair gaming, timely payments, and responsible player conduct - standards independently verified through regular auditing. Player funds are held in segregated accounts. All Microgaming RNG games are tested by approved laboratories and publish verified payout percentages.

Responsible gambling tools including deposit limits, cooling-off periods, and self-exclusion are available within the player account. Jackpot City also links to external responsible gambling resources including BeGambleAware in applicable markets.

Bonuses and Promotions

Jackpot City's welcome package delivers a match bonus across the first four deposits, totalling up to CAD 1,600 (or currency equivalent). The progressive structure spreads the bonus across deposits rather than concentrating it in a single large match. Wagering requirements must be met on bonus funds before withdrawal.

Ongoing promotions include daily offers, weekly free spins, and birthday bonuses for verified members. The Loyalty Points programme converts wagering activity into redeemable points, with Comp Points exchangeable for bonus credits at a defined rate. Higher-tier Loyalty players receive better point conversion rates and access to exclusive promotions.

Slot Games

Jackpot City's slots library is dominated by Microgaming content, which includes over 500+ proprietary titles alongside games from independent studios operating on the Microgaming platform. The Microgaming library is one of the largest in the industry, covering everything from 3-reel classics to multi-feature video slots and industry-leading progressive jackpots.

Mega Moolah - Microgaming's flagship progressive jackpot slot - is available at Jackpot City and has produced some of the largest single online slot payouts in history, including multiple payouts exceeding EUR 10,000,000. Additional jackpot titles include Major Millions and Mega Millions. Popular non-jackpot titles include Thunderstruck II, Immortal Romance, and Avalon II.

Live Casino

Jackpot City's live casino is powered by Evolution Gaming, offering Baccarat, Blackjack, Roulette, Lightning Roulette, Crazy Time, Monopoly Live, and a wide range of game show titles. Tables are available 24/7 with multiple stake levels. Dedicated Jackpot City branded tables provide an exclusive experience for the casino's players.

The live casino is fully accessible on mobile with HD streaming. Blackjack variants including Infinite Blackjack allow multiple players to use the same hand simultaneously, making it one of the most accessible formats for live casino newcomers.

Table Games

Jackpot City's RNG table games section includes Blackjack, Roulette, Baccarat, Craps, and Poker variants from Microgaming and third-party studios. Multiple rule variations of Blackjack (Classic, Vegas Strip, European, Atlantic City) provide options for players with different strategic preferences. Roulette variants cover European, American, French, and multi-wheel formats.

Mobile Experience

Jackpot City provides a dedicated mobile casino app for iOS and Android. The app covers slots, live casino, table games, and account management with a clean and intuitive interface. Game loading is fast and live casino streaming maintains HD quality on modern devices. Push notifications for bonus offers and withdrawal updates are opt-in configurable.

Payments

Jackpot City accepts Visa, Mastercard, PayPal, Skrill, NETELLER, Paysafecard, and bank transfer. Withdrawal times vary by method: e-wallets typically process within 24 to 48 hours, while bank transfers take 3 to 5 business days. The minimum deposit is CAD 10 or equivalent. No fees are charged on deposits.

Customer Support

Jackpot City offers 24/7 live chat and email support. Live chat connects within 2 minutes with agents trained on casino games, bonus terms, and payment queries. The FAQ library covers all standard topics. Phone support is available in certain markets for players who prefer voice communication.

Verdict

Jackpot City's 25+ year track record, MGA licensing, eCOGRA certification, and Mega Moolah jackpot access make it one of the most credible long-running international casinos. The multi-deposit welcome package and Loyalty Points programme reward committed players, while the Microgaming game library provides quality and depth. For players who want a proven international casino with a strong jackpot record, Jackpot City remains a top-tier choice in 2026.

Also Compare: Looking for alternatives? Read our full reviews of Betsson, Casumo, and Spin Casino.

Frequently Asked Questions

How long has Jackpot City been operating?

Jackpot City was founded in 1998 and has been operating continuously for over 25 years, making it one of the longest-running online casino brands globally.

What is eCOGRA certification?

eCOGRA (eCommerce Online Gaming Regulation and Assurance) is an independent testing agency that certifies online casinos meeting strict standards for fair gaming, timely payments, and responsible player conduct. The Safe and Fair seal is awarded after rigorous auditing.

Does Jackpot City have Mega Moolah?

Yes. Mega Moolah - Microgaming's flagship progressive jackpot slot - is available at Jackpot City. The game has produced multiple payouts exceeding EUR 10,000,000 globally.

What welcome bonus does Jackpot City offer?

Jackpot City offers a multi-deposit welcome package worth up to CAD 1,600 or currency equivalent, spread across the first four deposits with standard wagering requirements.